GET /support/answers/{slug}

Request

The same call in curl, Node and Python. A path id in the sample is a placeholder.

curl

curl -sS -X GET https://api.agentisend.com/support/answers/example \
  -H "Authorization: Bearer $AGENTISEND_API_KEY"

Node

import { AgentiSend } from 'agentisend';

const client = new AgentiSend(process.env.AGENTISEND_API_KEY);
const result = await client.request({
  method: 'GET',
  path: '/support/answers/example',
});

Python

import json, os, urllib.request

url = 'https://api.agentisend.com/support/answers/example'
headers = {'Authorization': 'Bearer ' + os.environ['AGENTISEND_API_KEY']}
request = urllib.request.Request(url, headers=headers, method='GET')
print(urllib.request.urlopen(request).read().decode())

Tag: support. Generated from openapi.json; the anchor get-support-answers-slug is the id the console's error fix links point at.

Parameters

• slug path · string · required

Responses

• 200 — Success
• 400 — The request is malformed or a field failed validation. Codes: validation_error, invalid_idempotency_key, invalid_cursor, plan_not_purchasable, stripe_signature_invalid, support_upload_rejected, sign_in_check_required.
• 401 — No usable credential was sent. Codes: missing_api_key, session_required, mfa_required.
• 404 — Nothing with this id exists on the account. Codes: billing_customer_missing, not_found, session_expired, support_ticket_not_found.
• 429 — A rate, quota or ramp ceiling was reached. Codes: onboarding_daily_cap_reached, trust_throttled, invite_limit_reached, rate_ceiling_exceeded, daily_quota_exceeded, monthly_quota_exceeded, rate_limit_exceeded, support_rate_limited.
• 500 — Something failed on our side. Codes: internal_server_error.

Response headers

• ratelimit-limit — Messages this API key may spend in one 60-second window.
• ratelimit-remaining — Messages left in the current window.
• ratelimit-reset — Seconds until the current window resets and the budget refills.

Response example

200
{
  "body_markdown": "example",
  "helpful_no": -9007199254740991,
  "helpful_yes": -9007199254740991,
  "id": "9c8f8f0e-3d1a-4d3f-9a1e-2b7c1a0f5e42",
  "published_at": "2026-09-04T09:14:00.000Z",
  "slug": "example",
  "title": "example",
  "updated_at": "2026-09-04T09:14:00.000Z"
}

Errors

The codes this operation can answer with, and what to do about each. Every one arrives with its code, message, fix and docs_url.

• internal_server_error (500, internal_server_error) — Unexpected error. Fix: Retry ONCE after a short pause, with the same Idempotency-Key so the retry cannot double-send. If it fails again, stop retrying and report the x-request-id from the response — that id is what identifies this exact failure in support.
• mfa_required (401) — This session has not completed two-factor authentication. Fix: Finish signing in at https://console.agentisend.com/verify with a code from your authenticator app, or one of your recovery codes. Manage the second factor in the console under Settings, Security.
• not_found (404, not_found) — Endpoint or resource does not exist. Fix: List that resource on this account and use an id from the list. For a domain, GET /domains accepts the id or the domain name. A path that is not a route is a typo in the URL.
• rate_limit_exceeded (429, rate_ceiling_exceeded, rate_limit_exceeded) — Too many requests. Fix: Back off and retry honoring the Retry-After header.
• session_required (401) — You are signed out. Fix: Sign in to the console, then retry. API keys cannot call this route.
• validation_error (400, domain_not_verified, invalid_parameter, validation_error) — Error in one or more fields. Fix: Correct the fields listed in the error details and retry the request.