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GET /support/search

Search the docs, published answers and open known issues before opening a request.

At most 10 results.

Request

The same call in curl, Node and Python. A path id in the sample is a placeholder.

curl

curl -sS -X GET https://api.agentisend.com/support/search \
  -H "Authorization: Bearer $AGENTISEND_API_KEY"

Node

import { AgentiSend } from 'agentisend';

const client = new AgentiSend(process.env.AGENTISEND_API_KEY);
const result = await client.request({
  method: 'GET',
  path: '/support/search',
});

Python

import json, os, urllib.request

url = 'https://api.agentisend.com/support/search'
headers = {'Authorization': 'Bearer ' + os.environ['AGENTISEND_API_KEY']}
request = urllib.request.Request(url, headers=headers, method='GET')
print(urllib.request.urlopen(request).read().decode())

Tag: support. Generated from openapi.json; the anchor get-support-search is the id the console's error fix links point at.

Parameters

  • q query · string · optional

Responses

  • 200 — Success
  • 400 — The request is malformed or a field failed validation. Codes: validation_error, invalid_idempotency_key, invalid_cursor, plan_not_purchasable, stripe_signature_invalid, support_upload_rejected, sign_in_check_required.
  • 401 — No usable credential was sent. Codes: missing_api_key, session_required, mfa_required.
  • 422 — A field is well formed but was refused. Codes: missing_required_field, invalid_from_address, invalid_parameter, invalid_attachment, invalid_region, tracking_subdomain_unverified, tracking_subdomain_cannot_be_removed, domain_field_immutable, open_tracking_on_transactional, header_replaced, html_clipped_by_gmail, link_domain_listed, domain_blocklisted, mailbox_provider_domain, onboarding_shape_refused, dkim_key_mismatch, domain_check_window_expired, spf_conflict, spf_lookup_limit, review_sandbox_recipient_only, suppressed_recipient, content_refused, recipient_blocklisted, last_owner_required, seat_limit_reached, invite_not_valid, key_budget_exceeds_plan, domain_limit_reached, webhook_endpoint_limit_reached.
  • 429 — A rate, quota or ramp ceiling was reached. Codes: onboarding_daily_cap_reached, trust_throttled, invite_limit_reached, rate_ceiling_exceeded, daily_quota_exceeded, monthly_quota_exceeded, rate_limit_exceeded, support_rate_limited.
  • 500 — Something failed on our side. Codes: internal_server_error.

Response headers

  • ratelimit-limit — Messages this API key may spend in one 60-second window.
  • ratelimit-remaining — Messages left in the current window.
  • ratelimit-reset — Seconds until the current window resets and the budget refills.

200 body

FieldTypeRequiredNotes
dataarray<object>yes
data[].kind"doc" | "answer" | "known_issue"yes
data[].snippetstringyes
data[].titlestringyes
data[].urlstringyes
has_morebooleanyes
next_cursorstring | nullyes
objectstringyes

Response example

200
{
  "data": [],
  "has_more": false,
  "next_cursor": "example",
  "object": "list"
}

Errors

The codes this operation can answer with, and what to do about each. Every one arrives with its code, message, fix and docs_url.

  • internal_server_error (500, internal_server_error) — Unexpected error. Fix: Retry ONCE after a short pause, with the same Idempotency-Key so the retry cannot double-send. If it fails again, stop retrying and report the x-request-id from the response — that id is what identifies this exact failure in support.
  • invalid_parameter (422) — A parameter has an invalid value. Fix: Correct the named parameter and retry.
  • mfa_required (401) — This session has not completed two-factor authentication. Fix: Finish signing in at https://console.agentisend.com/verify with a code from your authenticator app, or one of your recovery codes. Manage the second factor in the console under Settings, Security.
  • rate_limit_exceeded (429, rate_ceiling_exceeded, rate_limit_exceeded) — Too many requests. Fix: Back off and retry honoring the Retry-After header.
  • session_required (401) — You are signed out. Fix: Sign in to the console, then retry. API keys cannot call this route.
  • validation_error (400, domain_not_verified, invalid_parameter, validation_error) — Error in one or more fields. Fix: Correct the fields listed in the error details and retry the request.