GET /support/config
Topics, hours, attachment limits and any current support notice, for opening a support request.
Request
The same call in curl, Node and Python. A path id in the sample is a placeholder.
curl
curl -sS -X GET https://api.agentisend.com/support/config \
-H "Authorization: Bearer $AGENTISEND_API_KEY"Node
import { AgentiSend } from 'agentisend';
const client = new AgentiSend(process.env.AGENTISEND_API_KEY);
const result = await client.request({
method: 'GET',
path: '/support/config',
});Python
import json, os, urllib.request
url = 'https://api.agentisend.com/support/config'
headers = {'Authorization': 'Bearer ' + os.environ['AGENTISEND_API_KEY']}
request = urllib.request.Request(url, headers=headers, method='GET')
print(urllib.request.urlopen(request).read().decode())Tag: support. Generated from openapi.json; the anchor get-support-config is the id the console's error fix links point at.
Parameters
This operation takes no parameters.
Responses
200— Success401— No usable credential was sent. Codes: agent_signup_code_rejected, missing_api_key, session_required, mfa_required, appsumo_signature_invalid.429— A rate, quota or ramp ceiling was reached. Codes: onboarding_daily_cap_reached, trust_throttled, invite_limit_reached, rate_ceiling_exceeded, daily_quota_exceeded, monthly_quota_exceeded, rate_limit_exceeded, support_rate_limited, appsumo_lookup_limited.500— Something failed on our side. Codes: internal_server_error.
Response headers
ratelimit-limit— Messages this API key may spend in one 60-second window.ratelimit-remaining— Messages left in the current window.ratelimit-reset— Seconds until the current window resets and the budget refills.
200 body
| Field | Type | Required | Notes |
|---|---|---|---|
| attachment_limits | object | yes | |
| attachment_limits.max_bytes_per_file | integer | yes | |
| attachment_limits.max_bytes_per_message | integer | yes | |
| attachment_limits.max_files_per_message | integer | yes | |
| hours_label | string | yes | |
| notice | object | null | yes | |
| response_time_label | string | yes | |
| scale_response_time_label | string | yes | |
| topics | array<object> | yes | |
| topics[].id | "sending" | "domains" | "deliverability" | "guardrails_and_limits" | "trust_and_appeals" | "webhooks" | "api_sdk_mcp" | "billing" | "account_and_security" | "other" | yes | |
| topics[].label | string | yes |
Response example
200
{
"attachment_limits": {
"max_bytes_per_file": -9007199254740991,
"max_bytes_per_message": -9007199254740991,
"max_files_per_message": -9007199254740991
},
"hours_label": "example",
"notice": {
"markdown": "example",
"until": "2026-09-04T09:14:00.000Z"
},
"response_time_label": "example",
"scale_response_time_label": "example",
"topics": []
}Errors
The codes this operation can answer with, and what to do about each. Every one arrives with its code, message, fix and docs_url.
internal_server_error(500, internal_server_error) — Unexpected error. Fix: Retry ONCE after a short pause, with the same Idempotency-Key so the retry cannot double-send. If it fails again, stop retrying and report the x-request-id from the response — that id is what identifies this exact failure in support.mfa_required(401) — This session has not completed two-factor authentication. Fix: Finish signing in at https://console.agentisend.com/verify with a code from your authenticator app, or one of your recovery codes. Manage the second factor in the console under Settings, Security.rate_limit_exceeded(429, rate_ceiling_exceeded, rate_limit_exceeded) — Too many requests. Fix: Back off and retry honoring the Retry-After header.session_required(401) — You are signed out. Fix: Sign in to the console, then retry. API keys cannot call this route.